TodaWaves Luxury Beach Resort & Spa (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make reservations, or engage with our services.

1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, email address, phone number, billing and contact information, and payment details.
• Reservation Details: Room preferences, booking dates, special requests, and dietary requirements.
• Website Data: IP address, browser type, device information, and cookies to improve your browsing experience.
• Communications: Emails, calls, or messages you send us regarding bookings, inquiries, or feedback.

2. How We Use Your Information

We use your personal information to:

• Process and manage reservations and payments.
• Provide personalized services and tailor your stay experience.
• Communicate updates, promotions, and exclusive offers.
• Improve our website, services, and guest experience.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data in the following circumstances:

• Service Providers: Trusted third parties (such as payment processors, IT services, or booking platforms) to facilitate your stay.
• Legal Compliance: Where required by law or to protect our rights and property.
• Marketing: Only with your consent for special offers or promotions.

4. Data Security

We implement strict security measures to protect your information against unauthorized access, disclosure, or misuse, including encryption, secure servers, and controlled access protocols.

5. Guest Rights

You have the right to:

• Access, review, and update your personal information.
• Request deletion of your data where applicable.
• Opt-out of marketing communications at any time.

To exercise these rights, contact us at info@todawaves.com or call +2349018452693.

6. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze website traffic, and provide personalized content. You may disable cookies in your browser settings, but some features of our website may not function properly.

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined above, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on our website with the effective date clearly stated.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

TodaWaves Luxury Beach Resort & Spa
Email: info@todawaves.com
Phone: +2349018452693
Address: Eleko Beach, Lagos, Nigeria